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Whether you need IT
support on a regular basis or are just looking for some extra help
with a one-time project, Atvantage has the right people, experience
and technology to get the job done. While many of our clients use us
as their full-time IT department, many others call us only when they
need assistance with a special project, or when their internal IT
personnel need an escalation resource. Our staff of highly trained
technology professionals have the education and real-world
experience to handle virtually any IT task.
Remote support services
are provided via phone or email by our Help Desk Support Team. Our
experience has shown that most issues can be resolved remotely
without requiring an on-site visit. For issues that do require
on-site service, our skilled Field Engineers are available on an
hourly or daily basis.
Here are just a few of
the projects our engineers have completed:
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Server OS
implementation and upgrades for Microsoft, Novell, IBM, and Red
Hat Linux
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Multi-Platform
Backup & Disaster Recovery Planning and Execution
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Email platform
migrations including Lotus Notes, Microsoft Exchange server, Imail,
and Unix/Linux based Sendmail.
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Microsoft Cluster
Server deployment
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Internet Security
design and implementation with technologies from Cisco, SonicWall,
Watchguard, Fortinet, Netopia, Microsoft and many others.
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Server security
hardening and vulnerability testing for large banking
organizations.
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Wireless solutions
for both long and short distance environments
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Hosted Web, Email,
Application, and Server Co-location
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Active Directory
planning and deployment
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ASP model design
and deployment for software manufactures
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Client side
network certification for ASP providers
Pricing
Below are our standard
published rates for 2006. Please note that significant discounts are
available for clients that subscribe to any of our managed service
programs and for large-scale projects.
|
Type of Support |
Hourly Rate |
Daily Rate |
|
Help Desk Support |
$85 |
N/A |
|
On-site Support (Field Engineer) |
$95 |
$750 |
|
On-site Support (Sr. Field Engineer) |
$125 |
$950 |
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